Shipping and Returns

AUSTRALIAN SHIPPING

We ship within 24-48hrs from metro Melbourne.

RETURNS
Any item can be refunded if it is returned within 30 days of purchase.

To be eligible for a return and refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To return your cardi, contact us at hello@cardicoofficial.com.au and include your order number and product details in the email. Items sent back to us without first requesting a return will not be accepted, so make sure you contact us first!

Please send your order back to:
PO Box 2062
BRUNSWICK EAST VIC 3057

Shipping costs are the responsibility of the customer and are non-refundable.

We will let you know once your cardi return has been received and approved. The refund will be processed to the original method of payment. We recommend using a tracked service to return the goods as all transport risk is borne by the sender.

You can always contact us for any return questions at hello@cardicoofficial.com.au

EXCEPTIONS/NON-RETURNABLE ITEMS
Unfortunately, we cannot accept returns on sale items.

EXCHANGES
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.